Accessibility Statement

The Ritz Houston is committed to ensuring that our website and venue are accessible to all guests, including people with disabilities. We believe everyone deserves a first-class experience, and we continually work to improve accessibility across everything we do.

Our Commitment

We strive to conform our website to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and to comply with applicable requirements of the Americans with Disabilities Act (ADA) and Texas law. These guidelines help make web content more accessible to people with a wide range of abilities.

Measures We Take

Designing for readable color contrast and legible typography;
Providing text alternatives for meaningful images where practical;
Supporting keyboard navigation and logical page structure;
Reviewing new content and features with accessibility in mind.

Venue Accessibility

Our Houston location offers accessible entry and accommodations for guests with disabilities. If you have specific accessibility needs for your visit, please contact us in advance so we can help make your experience as seamless as possible.

Ongoing Effort & Limitations

Accessibility is an ongoing effort. Despite our best work, some portions of our website or third-party content may not yet be fully accessible. We are actively working to identify and resolve any barriers.

We Welcome Your Feedback

If you encounter any difficulty accessing our website or venue, or if you have suggestions for improvement, please let us know. We take all feedback seriously and will make reasonable efforts to provide the information, accommodation, or service you need.