Privacy Policy

Age Restriction

Our website and venue are intended solely for adults 21 years of age or older. We do not knowingly collect personal information from anyone under 21. If we learn that we have collected information from a person under 21, we will delete it promptly. If you believe a minor has provided us information, contact us using the details below.

Information We Collect

We may collect information you provide directly to us, including your name, phone number, email address, party size, reservation and bottle-service details, event or VIP inquiries, employment or entertainer applications, and any messages you send us. We may also collect payment-related information through our secure third-party payment processors (we do not store full card numbers on our own systems).

When you visit our website, we may automatically collect certain technical information such as your IP address, browser type, device information, pages viewed, and referring URLs, including through cookies and similar technologies.

How We Use Your Information

To process and confirm reservations, table service, and event bookings;
To respond to inquiries, requests, and applications;
To operate, maintain, and improve our website and services;
To send promotional messages, offers, and event announcements where you have opted in;
To ensure the safety and security of our guests, staff, and premises;
To comply with legal obligations, including those under the Texas Alcoholic Beverage Code.

How We Share Information

We do not sell your personal information. We may share information with trusted service providers who perform functions on our behalf (such as payment processing, reservations, hosting, and marketing), when required by law or valid legal process, to protect the rights, safety, and property of The Ritz, our guests, or others, or in connection with a business transfer such as a merger or sale of assets.

Cookies & Tracking

Our website may use cookies and analytics tools to understand how visitors use the site and to improve your experience. You can set your browser to refuse cookies or alert you when cookies are being sent; however, some parts of the site may not function properly without them.

Text Messaging & Marketing

If you opt in to receive SMS or email marketing, you may unsubscribe at any time by replying STOP to a text message, using the unsubscribe link in an email, or contacting us directly. Message and data rates may apply.

Your Privacy Rights

Depending on your state of residence, including under the Texas Data Privacy and Security Act, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain processing or targeted advertising. To exercise these rights, contact us using the information below. We will respond consistent with applicable law and may need to verify your identity before fulfilling your request.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party sites and social media platforms. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted, and the "Last Updated" date will reflect the most recent revision. Your continued use of our website or services constitutes acceptance of the updated policy.